Lakeshore InsurancesIllinois Auto Insurance
Questions & answers

Frequently asked questions

Straight answers to the questions Illinois drivers ask us most. Don't see yours? Ask us. A licensed agent will get back to you.

Coverage

Coverage questions

Is the Illinois minimum coverage enough?

It is legal, but it may not be enough. The minimum is $25,000 per person and $50,000 per accident for injuries you cause, and $20,000 for property damage. A serious crash can cost more than that, and you can be personally responsible for the rest. We'll price higher limits side by side so you can see the difference in cost.

What does "full coverage" mean?

It isn't an official term. People usually mean a policy with liability and uninsured motorist coverage plus collision and comprehensive, which pay to repair or replace your own car. Lenders and leasing companies require collision and comprehensive. See every coverage explained.

Does uninsured motorist coverage protect me if I'm walking or biking?

It can. In 2023 the Illinois Supreme Court held that policies can't limit uninsured motorist coverage to people inside an insured vehicle, so UM can cover you as a pedestrian or cyclist hit by an uninsured driver. Check your policy and tell your insurer promptly after any incident.

Does my personal policy cover me when I drive for Uber, Lyft or a delivery app?

Usually not fully. Most personal auto policies exclude rideshare and delivery use, especially while the app is on and you're waiting for a request. A rideshare endorsement can fill that gap. Read our rideshare guide.

Illinois law

Illinois law questions

Is Illinois a no-fault state?

No. Illinois is an at-fault state. The driver who causes a crash is responsible for the damages, and Illinois does not require personal injury protection (PIP). Under modified comparative negligence, you can't recover damages if you are more than 50% at fault, and your recovery is reduced by your share of fault.

Can I show proof of insurance on my phone?

Yes. Illinois accepts electronic proof of insurance on a phone or other device, as well as the paper insurance ID card. You must have proof in the vehicle when you drive.

What happens if I'm caught driving without insurance?

For a first offense, a fine of $500 to $1,000 and suspension of your vehicle registration until you show proof of insurance and pay a reinstatement fee. Repeat offenses and uninsured crashes with injuries carry stiffer penalties, including license suspension. A conviction can also lead to an SR-22 requirement. Penalties in detail.

Is the Chicago city sticker the same as insurance?

No. The City of Chicago vehicle sticker is a city wheel tax that Chicago residents must buy. It isn't insurance and doesn't prove coverage. You still need an Illinois auto policy and proof of insurance in the car.

SR-22

SR-22 questions

What is an SR-22?

An SR-22 is a certificate of financial responsibility your insurance company files with the Illinois Secretary of State, confirming that you carry the required liability coverage. It's typically required after a DUI, a conviction for driving uninsured, a judgment suspension, an uninsured crash, or certain other suspensions. Read our SR-22 guide.

How long do I need an SR-22 in Illinois?

Generally 3 years. Your Secretary of State letter governs your exact dates. Confirm with the state before you cancel the policy or drop the filing.

Can I get an SR-22 if I don't own a car?

Yes. A non-owner (named operator) SR-22 policy provides liability coverage when you drive a vehicle you don't own. It typically doesn't cover damage to the car you're driving, and it's generally not meant for a vehicle you have regular access to.

What happens if my SR-22 policy lapses?

The insurer notifies the Secretary of State with an SR-26 cancellation notice, and your driving privileges can be suspended again. Keep payments current, and contact us right away if you're having trouble paying.

Claims

Claims questions

What should I do right after a crash?

Check for injuries and call 911 if anyone is hurt. Move to safety if you can, exchange names, insurance and vehicle information, and take photos. Crashes involving injury or death must be reported to police. Then notify your insurance company as soon as possible.

Do I need to file a crash report with the state?

You must file a crash report with the Illinois Department of Transportation within 10 days if anyone was injured or killed, or if property damage exceeds $1,500 ($500 if any driver involved was uninsured).

How long do I have to make a claim?

Notify your insurer promptly. Policies require prompt notice, and delay can put coverage at risk. Separately, the deadline to file a lawsuit in Illinois is generally 2 years for personal injury and 5 years for property damage. Talk to an attorney about any lawsuit question.

Billing & policy

Billing and policy questions

Is my quote the final price?

No. A quote is an estimate based on the information you provide. The final price is set when the insurance company underwrites your application, which can include checking your driving and claims records. Coverage isn't in force until the carrier binds the policy and we confirm it to you.

What are the Police Training Fee and Theft Prevention Fee on my policy?

They are fees itemized on Illinois auto policies. We show them, and every other charge, on your proposal before you sign.

Can my insurer cancel my policy in the middle of the term?

Only for limited reasons once the policy has been in force more than 60 days, such as nonpayment, suspension or revocation of a driver's license, or fraud, and the insurer must give advance written notice. If you receive a cancellation notice, contact us right away.

Does my credit affect my auto insurance rate?

It can, depending on the insurer. Illinois law limits how insurers use credit information: credit can't be the only reason to decline or non-renew a policy, and you're entitled to a notice if credit information leads to an adverse decision.

Working with us

Working with Lakeshore Insurances

What does an independent agency do differently?

Instead of representing a single insurance company, we can quote more than one. That lets us compare coverage and prices for you in one conversation and help you find a policy that fits Illinois law and your budget.

What do I need to get a quote?

Each driver's license information, each vehicle's year, make, model and VIN, where the vehicles are garaged, and details of any recent tickets, accidents or claims. If you have a current policy, its declarations page helps us compare like for like.

Who can I contact with a complaint I can't resolve with you?

Please tell us first so we can try to fix it. You can also contact the Illinois Department of Insurance at idoi.illinois.gov or (866) 445-5364.

Still have a question? Contact us and a licensed agent will help.

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